Support
Email us
We usually answer within two business days. If your question is about a lesson, the in-app ⚑ Report an error is fastest: it tells us exactly which card you mean.
Common questions
How do I restore my purchase on a new phone?
Sign in to the same Google account in the Play Store, open Lingoonie, and tap Settings › You › Restore purchases.
How do I move my progress to a new phone?
Progress is saved only on your phone. On the old phone, open Settings › You and export a backup; on the new phone, import that file in the same place. Your subscription follows your Google account.
How do I cancel?
Open the Play Store, tap your profile picture, then Payments & subscriptions › Subscriptions, choose Lingoonie and tap Cancel. Or go straight to your Google Play subscriptions. You keep access until the end of the paid year.
Can I get a refund?
Purchases are made through Google Play, so refunds follow Google Play's refund policy. If something went wrong, email us too and we will help.
I have one language. Can I add the others?
Yes. Upgrade to All Languages in the app (Settings › You › See plans). Google Play credits what is left of your current plan, so you pay only the difference.
What is free?
Every Foundations ("Start here") lesson in Spanish, Italian and French, plus Look up and your reviews, forever.
I found a mistake in a lesson.
Thank you! Tap the ⚑ on that card and choose "Report an error". It sends us the exact card so we can fix it.
Which Spanish does Lingoonie teach?
Mexican Spanish.